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10-10-2008, 10:10 PM
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software
I lost the software for my DSL external modem. My operating system is Windows XP. I have tried to re-download the software from the CD, but it won't read it. I can't seem to get an answer from the internet provider. They say it must be the operating system. This is the only issue I am having. Please help.
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11-10-2008, 11:24 AM
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Re: software
What ISP are you using, and what is the make/model of the modem?
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12-10-2008, 03:14 PM
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Re: software
I am connected by DSL. Centurytel is the provider and the modem is a Westell, model 6100. IT was working fine until about 3 weeks ago when the software disappeared from the computer. I have since tried to download the software from the CD. For some reason, my computer will not read the software.
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12-10-2008, 09:21 PM
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D-A-L Staff
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Re: software
To interject a question here, when you say "software", do you mean drivers? Modems don't generally require "software" but they do require drivers.
There's some good information on this modem here; Detailed information for the BellSouth 2100/2200/6100 Westell modems. AT&T Southeast Forum FAQ - dslreports.com
This link has a lot of info, and further links, for modem setup. It also states that a Modem CD is NOT required to install/setup the modem.
I found this; Westell 6100 DSL Modem Installation Guide - LavaNet Support among other things for that modem. Is the information in this link similar to what you're looking for?
DRIVERS and FIRMWARE:
http://www.fastaccess.drivers.bellsouth.net/#westell
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Last edited by Dan Penny; 12-10-2008 at 09:23 PM.
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12-10-2008, 10:43 PM
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Re: software
ok, open up internet explorer, and type in the address bar: 192.168.1.1
if you get the modem configuration screen thingy, it means you are connected driver-wise, and it should work without the software, just using internet explorer.
__________________
System:
ASUS V4-M3N8200 Case and Mobo, HDMI model, Brushed effect case
AMD Athlon 64 X2 4400+ (2.3GHZ)
XFX nVidia GeForce 8500 512mb
3GB DDR2 RAM
410GB HD (250 WD + 160 Hitachi, Sata 2)
Arctic Cooling Alpine 7 Series CPU Cooler
Windows Vista Premium SP2
Logitech Z-10 Speakers
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13-10-2008, 01:33 PM
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Newbie
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Join Date: Oct 2008
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Re: software
That didn'st work. All I got was that it was an invalid address.
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13-10-2008, 04:33 PM
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Re: software
hmm.. since thats the address for that modem, it would seem that the computer is not connecting to the modem at all..
are you using USB or Ethernet?
__________________
System:
ASUS V4-M3N8200 Case and Mobo, HDMI model, Brushed effect case
AMD Athlon 64 X2 4400+ (2.3GHZ)
XFX nVidia GeForce 8500 512mb
3GB DDR2 RAM
410GB HD (250 WD + 160 Hitachi, Sata 2)
Arctic Cooling Alpine 7 Series CPU Cooler
Windows Vista Premium SP2
Logitech Z-10 Speakers
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14-10-2008, 01:23 PM
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Newbie
D-A-L Newbie
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Join Date: Oct 2008
Posts: 5
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Re: software
I am using a USB connection. This is what I have been using for several years, since this computer did not have an ethernet connection. The provider thought the PCI card went bad, so I replaced it with another PCI usb card connection. I installed it and everything else works fine. I am beginning to wonder if my CD drive might not be reading the software. Is that possible?
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14-10-2008, 04:43 PM
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Valued Member
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Join Date: Oct 2006
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Re: software
In Internet explorer try 192.168.1.254 to gain access to the router
regards
grimerz
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14-10-2008, 05:43 PM
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Re: software
192.168.1.1 is the IP for that model of router,
well, I would try contacting the manufacter for drivers, maybe you can download them???
__________________
System:
ASUS V4-M3N8200 Case and Mobo, HDMI model, Brushed effect case
AMD Athlon 64 X2 4400+ (2.3GHZ)
XFX nVidia GeForce 8500 512mb
3GB DDR2 RAM
410GB HD (250 WD + 160 Hitachi, Sata 2)
Arctic Cooling Alpine 7 Series CPU Cooler
Windows Vista Premium SP2
Logitech Z-10 Speakers
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