Windows Live messenger

Danthespan · #1 (**permalink**) 11-10-2008, 12:42 PM

Hi
when I try to sign into windows messenger it tells me WINDOWS LIVE MESSENGER HAS ENCOUNTERED A PROBLEM AND HAS TO CLOSE DOWN.
Then it wants me to send an error report.
Please help
D

tallin · #2 (**permalink**) 12-10-2008, 09:37 PM

Hi Danthespan,

Are your Windows Updates current?

Have you cleared out your temporary internet folder lately? Both are very important to keeping your computer running well.

Keep us posted,

kind regards,

Danthespan · #3 (**permalink**) 18-10-2008, 01:25 PM

Hi tallin
thank you for youe reply
yes I have done all that and it still fails to let me sign in...I have uninstalled and installed again but still the same..my firewall is ok.
Cheers

tallin · #4 (**permalink**) 18-10-2008, 11:30 PM

Hi Dan,

Suggest you try this

Start
Conrtol Panel
Add and Remove
Click on Add and Remove Windows Components in the left pane
Scroll down to find Windows Messenger
Is it enabled or disabled
Enable it if it has no tick in the box
Exit out and reboot

Post back with what you find and if the above helped you.

kind regards,

Danthespan · #5 (**permalink**) 19-10-2008, 02:51 PM

Hi Tallin
You are a gem...I have followed your instructiuons and it has worked.I have tried for weeks to solve this anoying prob. (One of many)
Please can I ask you??....on start up my instant messenger pops up first..how do I go in to start up to stop this.
many Thanks for your time
Diana

tallin · #6 (**permalink**) 19-10-2008, 06:11 PM

Quote:

Originally Posted by Danthespan

Hi Tallin
You are a gem...I have followed your instructiuons and it has worked.I have tried for weeks to solve this anoying prob. (One of many)
Please can I ask you??....on start up my instant messenger pops up first..how do I go in to start up to stop this.
many Thanks for your time
Diana

Hi Diana,

Great news, good work and well done.

I do not run Messenger, but if there is a Messenger icon for it in QuickLaunch near the clock, then right click on it and see what options it shows. there should be one there to stop at boot up or something to that affect.

My Computer
Manage
Double Click on Services and Application in the left pane
Double Click on Services in the right pane
Extend the box by dragging in the lower right corner of the box
Click on startup tab at the top
Find Messenger, highlight it
Right click on the drop down menu and change to Manual
Exit out and reboot

Either of the above should do it for you.

Keep us posted how you get on as there is one other option I will tell you about if either of the above do not work for you.

kind regards,

Danthespan · #7 (**permalink**) 20-10-2008, 10:35 AM

Hi again Tallin, dont know if you are in the UK but I thank you once again for your help I have solved another problem.( or should I say you have )..I am learning all the time.
many many thanks again.
Diana

tallin · #8 (**permalink**) 20-10-2008, 10:16 PM

Hi Diana,

Thank you for posting back with news of your success.

I am in Australia, Queensland, but have visited the UK several times.

Feel free to post anytime if you have a problem and we volunteers will be happy to have a shot at helping you.

kind regards,