blue screen apeers when do a virus scan with MCafee

Stylin

D-A-L Newbie

blue screen appears when do a virus scan with MCafee

could someone help me ?

ive gone into safe mood and did scan and it does same thing

i took picture of it



thanks

hougstar

D-A-L Newbie

Boot into Safe Mode select Run, and type chkdsk /r. If it tells you it is scheduled on the next reboot, restart the system and let it run. Then, while the pc begins to boot again (if it goes directly to Windows, restart it again) go into Safe Mode again and run the virus scanner. If you have an Anti-Rootkit program (I am not sure if McAfee makes ones, but AVG and Avast! do), run it in Safe Mode aswell.

Reason: Either there is a hiccup on your drive, or a virus/worm/trojan is causing the error so it won't get detected.
Reason 2: Your hard drive is set as either a slave device or Cable Select on the jumper. If it is the master drive, make sure the jumper is set in the correct position.

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