booting problem

golfjack · #1 (**permalink**) 07-02-2009, 07:36 PM

iI have just aquired a dell desk top optiplex sx280
at first everything worked well. Now i have a booting problem.
It gets so far , then screen message comes up with 'blank sreen'.
Can you help. Golfjack

jephree · #2 (**permalink**) 07-02-2009, 08:50 PM

Your computer:

Drivers & Downloads

Troubleshooter:

Dell Technical Support Home Page / Dell Troubleshooting Search

Here is an interactive troubleshooter for power on issues:

Dell - Support

Let us know how that goes for you.

golfjack · #3 (**permalink**) 09-02-2009, 08:13 PM

I have ben on to the Dell support website but could find a solution.
Any othe suggestions? golfjack

jephree · #4 (**permalink**) 09-02-2009, 08:17 PM

Did you try that troubleshooter?

If so what did it suggest and what did you try?

As it is a step by step process I cannot duplicate it.

Let us know what steps were offered and what your replies were.

Did it take you through the diagnostic lights?

We need a lot more detail here.

jephree · #5 (**permalink**) 11-02-2009, 10:47 AM

Quote:

Originally Posted by golfjack

Thank you for directing me to the Dell website.
I finally found fixed the problem. By pressing f8
and going to restore which uninstalled a bad programme
I had previously installed, fixed my problem.
Golfjack

Glad all is well & thanks for the update!

Let us know if we can help further.