windows media player has encountered a problem and needs to close. we are sorry fot t

Hi every time I try to play video I get this message. windows media player has encountered a problem and needs to close. we are sorry for the inconvenience.

appname:wmplayer.exe appver:11.0.5721.5145 modname: unknown
modver:0.0.0.0 offset 0504de68

I went to Error Message: Windows Media Player Has Encountered a Problem and Needs to Close and did what they said didn't work looked on line followed somemore stuff still don't work.

DOES ANYBODY KNOW PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I would try to download it and reinstall. Choose the link is based on your OS. You will need either XP 32 bit (any version), or XP Professional x64. Since you are in an XP forum, I'm assuming that you have XP.

To find out which version you need, right click on my computer and select properties. Now look under system information. If you see Professional x64 then you need to use the second link. If it doesn't say that use the first.

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1) State your OS(s), any software involved in your problem, & any major updates (i.e. service pack, version, edition, service release, roll up, beta release, distribution [Linux], etc.) to your OS/software as applicable to your problem.
2) For hardware issues also provide your system information: RAM, processor, etc. in addition to your OS.
3) If you have more than one OS on your computer, how does your problem relate to your other OS(s)? This is especially important for hardware issues.
4) Provide as much detail as possible, being specific as even the most minute detail could help others help you solve the problem. Please tell us what you have tried. Please tell us the make/model of your computer.
5) Respond with the result(s) of the suggestion(s) from the other users to provide feedback, even if this only means saying "this worked!"
If you don't know your system information please consider running our hardware scan and post or PM me your link.

Thank you I have did this step and still will not work.

Did you uninstall it first and then reboot?

__________________
For best results please:
1) State your OS(s), any software involved in your problem, & any major updates (i.e. service pack, version, edition, service release, roll up, beta release, distribution [Linux], etc.) to your OS/software as applicable to your problem.
2) For hardware issues also provide your system information: RAM, processor, etc. in addition to your OS.
3) If you have more than one OS on your computer, how does your problem relate to your other OS(s)? This is especially important for hardware issues.
4) Provide as much detail as possible, being specific as even the most minute detail could help others help you solve the problem. Please tell us what you have tried. Please tell us the make/model of your computer.
5) Respond with the result(s) of the suggestion(s) from the other users to provide feedback, even if this only means saying "this worked!"
If you don't know your system information please consider running our hardware scan and post or PM me your link.

I uninstalled it reinstalled it and yes rebooted. then I uninstalled and reinstalled newer verison and rebooted and still will not work.