Sound problems and hangups

robert39n · #1 (**permalink**) 12-04-2009, 01:18 AM

I have a sound problem i went to sound programs and it keeps telling me every thing is working properly also when i use media player it tells me the sound is in use or a file is missing there is no sound at all. it was working fine thing a bunch of stuff seem to happen all at once i was here earlier and my com is malware free thanks to the help of broni also my volume control is missing and the computer is hanging up please help

jephree · #2 (**permalink**) 12-04-2009, 01:27 AM

What do you mean exactly by "hanging up"?

What is the make and model of the computer?

robert39n · #3 (**permalink**) 12-04-2009, 01:35 AM

it takes a long time to get into a program most of the time at least a minute before it will open up a program I got a IBM Think centre model 8199 windows xp sevice pack 3 and i got 1.25 gigs of ram as for sound the programs are there to run it but it wont work and uyou cant change settings either

robert39n · #4 (**permalink**) 12-04-2009, 01:36 AM

Quote:

Originally Posted by robert39n

it takes a long time to get into a program most of the time at least a minute before it will open up a program I got a IBM Think centre model 8199 windows xp sevice pack 3 and i got 1.25 gigs of ram as for sound the programs are there to run it but it wont work and uyou cant change settings either

not sure if the model # is right

jephree · #5 (**permalink**) 12-04-2009, 01:43 AM

Does this look like it?

Lenovo Support & downloads - Overview (United States and Canada) - ThinkCentre 8199

robert39n · #6 (**permalink**) 12-04-2009, 01:51 AM

yea it does i just found a model # on it its a 8199 cleron 2.70 GHz ,2.69 GHz 1.25 Ram

jephree · #7 (**permalink**) 12-04-2009, 02:00 AM

Drivers here:

This document contains the current driver levels for ThinkCentre 2296, 8191, 8198, 8199, 8316, and 8434 systems.

Lenovo Support & downloads - Drivers and software - ThinkCentre A30

A few different Audio drivers depending on your device.

If you do not know your exact device just try them one by one. If the installer finds no compatible hardware it will tell you. Then try the next etc.

robert39n · #8 (**permalink**) 12-04-2009, 02:53 AM

ok i tried all that downloads nothing seems to work just keeps telling it cant open because a file is missing and the compeuter hanging up runs about 2 minutes now before it will open a program

jephree · #9 (**permalink**) 12-04-2009, 02:59 AM

Was there a period of time after you removed the malware issue when the computer did run OK?

If so I'd suggest a System Restore to such a point:

System Restore
--------------------------------------------------
You might try a System Restore to a point prior to your problem:

start > All Programs > Accessories > System Tools > System Restore

robert39n · #10 (**permalink**) 12-04-2009, 03:11 PM

ok the system restore has been reset after we got all the malware out so i cant go back to the point it was working. i just tried uninstalling and reinstalling the audio drivers this is what it keeps saying Driver Error: cannot load audio driver. the driver file might be missing. try installing the driver again. or contact your system administrator. i did this a few times but it keeps poping this up im going to start another thread for my hanging up problems i think settings got messed up or something when i got hit with malware it was a license ford hope draw thing.