Please help me to recover files

rusty nail · #1 (**permalink**) 28-11-2006, 05:11 PM

Hi there all. Can anyone help me please?

I have been given the task of repairing my brother-in-laws PC. It is an Emachine which self distructed

when an ipod was plugged in. The power surge took out the motherboard and the PSU. I have replaced both but as the motherboard is slightly different, you guessed it, it wont boot. The problem I have is that the hard drive contains lots of important information which I need to extract. Using a USB-IDE addaptor I can access the drive OK with my PC, but I cannot see or do anything with the 'My Documents' under the user section as it is all protected. Is there anything I can do to get these files off?
Please let me know if there is.
Thank you all.

jephree · #2 (**permalink**) 28-11-2006, 11:37 PM

As long as it was not Encrypted you can do the following:

http://support.microsoft.com/?kbid=308421

rusty nail · #3 (**permalink**) 29-11-2006, 12:58 PM

Thank you jephree, it is easy when you know how. It worked a treat and everything is saved. Thank you once again :yippee:

jephree · #4 (**permalink**) 30-11-2006, 12:54 AM

Thanks for the update and the thanks.

Glad all is well. Let us know if we can help further in the future.

PM me if you want this thread reopened.