hi dhwms...
If Broni's suggeston of Safe Mode does not work then you can try "Defraggler". I use Defraggler to defrag all my WinXP PC's and Laptop's...
http://www.defraggler.com/
Before you defrag you first you need to cleanup all the
Temp, Temporary Internet Files, Recycle Bin, etc...You need to do this for all user accounts
(1) Navigate to
C:\Windows\Temp folder
Click
Edit, click
Select All, press the
DELETE key, and then click
Yes to confirm that you want to send all the items to the Recycle Bin.
(Note: Do NOT delete the Temp folder)
(2) Navigate to
C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click
Edit, click
Select All, press the
DELETE key, and then click
Yes to confirm that you want to send all the items to the Recycle Bin.
(Note: Do NOT delete the Temp folder)
(3) Clean out the
Temporary Internet files folder for
(EVERY LISTED USER). Procede like this...
For IE 6.0...
*
Quit Internet Explorer and quit any instances of Windows Explorer.
* Click
Start button, click
Control Panel, and then double-click
Internet Options.
* On the
General tab, click
Delete Files under
Temporary Internet Files.
* In the
Delete Files dialog box, click to select the
Delete all offline content check box , and then click
OK.
* On the
General tab, click
Delete Cookies under
Temporary Internet Files, and then click
OK.
* Click
OK
For IE 7.0...
*
Quit Internet Explorer and quit any instances of Windows Explorer.
* Click
Start button, click
Control Panel, and then double-click
Internet Options.
* On the
General tab, click the
Delete button
* Make sure the following options are checked\selected..."
Temporary Internet Files", "
Cookies", and "
History". The other 3 options, "
Form data", "
Passwords", and "
InPrivate Filtering data" are optional. Once options are selected click the "
Delete" button
(4) Empty the Recycle Bin
Instead of the "Manual Method" above you can use a program that I used called
"ATF Cleaner". Works very well in cleaning the "crud" from your PC...
http://www.atribune.org/ccount/click.php?id=1