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DAL Computer Help
» Operating System Help
» Windows XP Help
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Can't open files
Can't open files
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25-10-2009, 02:19 AM
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Newbie
D-A-L Newbie
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Join Date: Oct 2009
Posts: 11
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Can't open files
My computer just doesn't stop giving me problems. Now, anytime that I need to open something (picture, pdf file,etc.), it gives me the option of save and cancel. It doesn't have "open" anymore. What happened to it? Why can't I open anything anymore?
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25-10-2009, 03:47 AM
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Dedicated Member
Loyal Contributor
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Join Date: Apr 2005
Posts: 1,612
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Re: Can't open files
If this is a recent problem I would try to revert to a restore point before when this started. Whats your operating system?
Last edited by townsbg; 25-10-2009 at 03:58 AM.
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25-10-2009, 04:07 AM
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¨*·.¸ «.·°·..·°·.» ¸.·*¨
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Join Date: Jun 2004
Posts: 25,328
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Re: Can't open files
Obviously XP.
Try this:
Go to start Run...
regsvr32 shell32.dll
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25-10-2009, 05:12 AM
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Newbie
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Join Date: Oct 2009
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Re: Can't open files
I don't know how long I've had this problem but I recently had major windows issues where I had to reinstall it. I tried the start run thing but it didn't help. I can't restore it before the date i reinstalled windows which was a few days ago and I assume the problem is connected. Any other suggestions?
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25-10-2009, 05:16 AM
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Join Date: Jun 2004
Posts: 25,328
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Re: Can't open files
Did you reboot after running the shell DLL?
What is the make and model of the computer?
How did you reinstall XP?
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26-10-2009, 12:31 AM
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Newbie
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Join Date: Oct 2009
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Re: Can't open files
Thank you for the reply. I did not reboot. Do you mean restarting it or turning it off and then back on? I am not with my computer at home now but it's a dell with windows xp but I don't know the model number off hand. I reinstalled windows with the disk I received with the computer. I did it as a repair so I wouldn't lose any data.
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26-10-2009, 12:38 AM
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¨*·.¸ «.·°·..·°·.» ¸.·*¨
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Join Date: Jun 2004
Posts: 25,328
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Re: Can't open files
Yes I meant restarting the computer.
What message did you receive when you ran regsvr32 shell32.dll?
In a worse case scenario you can back up your data and Clean Install.
There are some other options but for now did the regsvr32 shell32.dll claim to be successful?
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26-10-2009, 12:52 AM
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Newbie
D-A-L Newbie
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Join Date: Oct 2009
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Re: Can't open files
Ok. No, I didn't restart it and yes, it did say it was successful. I am not at my computer though so I would have to restart it tommorrow. Should I do that and should I do that shell thing again before I restart it?
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26-10-2009, 01:39 AM
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D-A-L Staff
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Join Date: Mar 2005
Posts: 3,765
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Re: Can't open files
Restart the machine and see if there is a difference. If not, rerun the command jephree gave you (regsvr32 shell32.dll) then restart it again. Post back with the results.
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