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"Windows media player has encountered a problem and needs to close" error message

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Old 06-11-2004, 11:54 PM   #1 (permalink)
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Angry "Windows media player has encountered a problem and needs to close" error message
Hi, i keep getting an error message saying windows media player has encountered a problem and needs to close.... it also says that the cause is 2AV plugin for windows media player, this is not in the add/remove programs list and does not come up when i try to search for it, its been going on for ages could you please help????
i have windows xp home
windowsmedia player 10


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Old 07-11-2004, 12:06 AM   #2 (permalink)
 
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Re: "Windows media player has encountered a problem and needs to close" error message
A first step would be:

Go to Start > Search (type in) Plug In

search the results for 2AV to see who installed it.


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Old 07-11-2004, 08:58 AM   #3 (permalink)
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Wink Re: "Windows media player has encountered a problem and needs to close" error message
Thanks, i will try that


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Old 07-11-2004, 09:02 AM   #4 (permalink)
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Re: "Windows media player has encountered a problem and needs to close" error message
i have tried that and 2av plug in dos not come up, if i press ctrl+alt+delete, click on 2av plugin and end task, it closes windows media player


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Old 07-11-2004, 08:56 PM   #5 (permalink)
 
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Re: "Windows media player has encountered a problem and needs to close" error message
So when you run Media Player 10 this plug-in is listed in the task manager?

You don't know who might have installed it?

Most errors I see relating to shut downs & plug-ins have to do with burning software, mp3's etc. Do you have any programs like that?

edit:

Try opening your main drive C: ?
From My Computer open C: go to Program Files then Internet Explorer then PLUGINS ...see if you see the 2AV there
Last edited by jephree; 07-11-2004 at 11:56 PM.


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Old 08-11-2004, 01:25 AM   #6 (permalink)
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Re: "Windows media player has encountered a problem and needs to close" error message
How about uninstall/reinstall?
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Old 08-11-2004, 02:06 AM   #7 (permalink)
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Re: "Windows media player has encountered a problem and needs to close" error message
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Old 08-11-2004, 08:07 PM   #8 (permalink)
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Re: "Windows media player has encountered a problem and needs to close" error message
i installed it from this disk that i got with a magazine and ive been having problems with it for a long time and there used to be a folder called 2av plugin


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Old 08-11-2004, 08:12 PM   #9 (permalink)
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Re: "Windows media player has encountered a problem and needs to close" error message
none of the sites work Bear


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Old 08-11-2004, 08:21 PM   #10 (permalink)
 
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Re: "Windows media player has encountered a problem and needs to close" error message
Quote:
Originally Posted by madmikejt12
i installed it from this disk that i got with a magazine and ive been having problems with it for a long time and there used to be a folder called 2av plugin
By 'it' do you Windows Media Player 10? or something else?


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